$23444
Full Time (Remote)
New York
Catering
10 Year
Salesforce
Job Description
- Prepare/ update Product Program documents with focus on products that encompass digital disbursement, collection, and digital credit scoring models.
- Support preparation and execution of training plans for General Loan segment and develop training material.
- Facilitate in training of sales and backend staff on customer evaluation, loan fulfilment and servicing.
- Work with Risk and Analytics team to develop customer segment based financial health evaluation methodologies (Cash flow, Ratio analysis, and Risk Scoring).
- Demonstrate mind set and skills for development of digital lending solutions with improved and seamless customer experience.
- Conducting competitor benchmarking and assessment of product landscape and prepare updates for management on competitor offerings/ activity.
- Perform the scoping of business requirements and be an active participant in product construct, design and solution architecture & UATs from a product, process and customer journey perspective.
- Participate in cross-functional project teamswith coordination with Risk, Operations and Technology for project planning & execution.
- Monitor Lending Product profitability with support of line manager.
- Ensure product programs are in sync with internal policies, Compliance&Audit Regulations
- Carry out any other task assigned by the line manager.
- Incumbent shall be responsible to adhere by Telenor Microfinance Bank Behaviours in all aspects of his/her work conduct